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Frequently asked questions

Quick answers about using Swaply. For legal terms, see Terms of Service.

How do I list an item?

Sign in, open Post Item, add photos and a clear description, then publish. You can edit your listing from your profile later.

How do offers and trades work?

Buyers send offers on your listing. You can accept, reject, or negotiate. After acceptance, use the trade flow to agree on meet-up details.

Is meeting in person safe?

Meet in public places, verify the item, and follow our Trading Guidelines. Swaply does not guarantee in-person meetings—use good judgment.

How do I contact support?

Use the email in the footer or social links. We respond as soon as we can.

More help: Trading Guidelines · Privacy Policy